Nashville Public Library named 2017 Library of the Year!

[Big shout out and congrats to our customer Nashville Public Library!] Nashville, Tenn. and Farmington Hills, Mich., June 6, 2017 — Tennessee’s Nashville Public Library (NPL) has been named the 2017 Library of the Year by Library Journal magazine and Gale, a Cengage company. The Library of the Year is a prestigious honor awarded to… Continue reading Nashville Public Library named 2017 Library of the Year!

Libraries: Know Thy Users

In this age of the customer where every business is investing majorly in analytics and big data to understand who their users are, why and how they use their products and services, libraries have to follow suit. The kind of statistics that libraries produce and track needs to change. How can libraries know who is… Continue reading Libraries: Know Thy Users